Effective Date: July 10, 2015
Welcome to WL Lash Factory. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or contact us through our communication channels.
Website Purpose
This website is intended for product display and business inquiries only.
Orders are not placed directly through this website. Customers may contact us through WhatsApp, Instagram, iMessage, email, or other communication channels to request quotations, discuss products, arrange samples, or place orders.
Information We Collect
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
When you contact us, we may collect information such as:
Your name
Email address
Phone number
Company name (if applicable)
Shipping address (when required for samples or orders)
Any information you choose to provide during communication
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide product information and quotations
- Arrange samples or shipments
- Communicate regarding your orders or requests
- Improve our website and customer service
- Send product updates or promotional information if you have agreed to receive them
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers when necessary, such as shipping companies or logistics partners, to arrange delivery of samples or products.
These partners only receive the information required to provide their services.
Cookies
Our website may use cookies to improve your browsing experience, analyze website traffic, and optimize website performance.
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of online transmission or storage is completely secure.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through our Contact Us page.
For product inquiries, quotations, sample requests, or business cooperation, please feel free to reach out to our team.